LISTENING theory and evidence


Kluger, A. N. (2015, April). Listening: Why should you and why should you not? Symposium presented at the The 30th Annual Conference of the Society for Industrial and Organizational Psychology, Philadelphia, PA.


SLIDES from the SIOP 2015 conference:


                An introduction (Slides 1-9) and "The Hidden Power of Listening: Meta-Analyses"

                "If You Listen to Me, I Will Change My Attitude" by Guy Itzchakov

                "Listener Effects on Psychological Safety – Attenuated by Avoidance-Attachment Style" by Dotan R. Castro

                "Listening Up the Status Hierarchy: Unpacking the Social Status implications of Listening" by Anat Hurwitz


                "Leadership & Listening: A Meta-Analysis"


LISTENING measurement


Bouskila-Yam, O., & Kluger, A., N. (2011). The Facilitating Listening Scale (FLS). Paper presented at the 1st Israel Organizational Behavior Conference, Tel Aviv, Israel. 


Kluger, A. N., & Bouskila-Yam, O. (in press). Facilitating Listening Scale: (Bouskila-Yam & Kluger, 2011, December). In D. L. Worthington & G. D. Bodie (Eds.), The sourcebook of listening research: Methodology and measures. West Sussex, UK: Wiley-Blackwell.